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Since 2016, we've been building ecommerce experiences that help brands grow. Over the years, we've seen trends come and go, platforms evolve, and businesses transform. This experience has taught us what works – and what doesn't – in the world of online retail.

Our track record speaks for itself. We've worked with businesses of all sizes, from ambitious startups launching their first online store to established brands looking to modernise their ecommerce presence. Each project has taught us something new, and we bring that accumulated knowledge to every client we work with.

Being established for over a decade means we've weathered industry changes, adapted to new technologies, and refined our processes. We've built lasting relationships with clients who've grown alongside us. When you choose Thought & Mortar, you're choosing a partner with proven stability and a commitment to long-term success.

We don't just build websites – we build ecommerce experiences designed to convert. Every decision we make, from design choices to technical implementations, is backed by data and focused on growth.

Our approach combines conversion rate optimisation, performance tuning, and user experience best practices. We analyse your analytics, study your customer journey, and identify opportunities for improvement. Whether it's streamlining the checkout process, optimising product pages, or improving site speed, we focus on changes that directly impact your bottom line.

We understand that a beautiful website means nothing if it doesn't drive sales. That's why we test, measure, and iterate. We track key metrics, monitor performance, and continuously look for ways to improve. From the initial design phase through launch and beyond, we ensure your site works as hard as you do.

Our clients see real results – increased conversion rates, higher average order values, and improved customer satisfaction. We're not satisfied until your site is performing at its best, and we're here to help you achieve that.

We're certified Shopify Partners with deep expertise in the platform. Our team has been working with Shopify since 2016, giving us years of hands-on experience across every aspect of the platform.

From custom theme development and Liquid templating to complex app integrations and API work, we know Shopify inside and out. We understand the nuances of the platform – what works, what doesn't, and how to push boundaries when needed. Whether you need a custom checkout experience, complex product configurations, or seamless third-party integrations, we have the technical know-how to make it happen.

Our team stays up-to-date with the latest Shopify features, updates, and best practices. We're active in the Shopify community, attend partner events, and continuously invest in training to ensure we're delivering solutions that leverage the platform's full potential. When you work with us, you're getting true Shopify expertise, not just general web development skills.

We're a tight-knit team of thinkers, makers, and Shopify nerds. Our size is our strength – it means you get direct access to the people actually building your project. No account managers, no middlemen, no layers of bureaucracy. When you have a question or an idea, you're talking directly to the person who can make it happen.

This direct communication leads to faster decisions, clearer understanding, and better results. We move fast, stay agile, and pivot when needed. Unlike larger agencies bogged down by processes and hierarchies, we can adapt quickly to your needs and market changes.

Every team member is carefully selected for their expertise, passion, and commitment to quality. We're not just employees – we're craftspeople who take pride in our work. Our small size means we're selective about the projects we take on, ensuring we can give each client the attention and care they deserve. When you work with us, you're not just another project number – you're a valued partner.